![]() ![]() Another response was something like “well we need your order number “ ummm no, if i post it publicly then you’ll tell me someone else claimed my refund.Īfter a few very specific reviews on trust pilot and a BBB complaint and I finally received a refund. Finally had to go the karen like bitch route and I called them out on all their bullpoop on the review site “trust pilot” they tried to say the policy is clear and on their website …no, it is not because after paying on fedex we are directed to a website that isn’t the full site to start the “application”. So…I filed a complaint with the BBB…they didn’t receive a response from RMP. Get to the post office with a appointment asap…and you can also apply for a urgent travel passport with a passport office but you still need to go to the post office before that appointment…īut if you don’t get a refund from RushMyPassport. literally FUCK fedex for partnering with this site. I put in a request for a refund but who knows if that will happen.apparently they can charge you for just thinking about ordering a new passport once they have your info and don't actually have to provide you with the service. I would never have gone through the whole process if i saw the url was rush my passport.Ī didnt even work, it just billed my card and made me watch the video while it said processing with an estimated wait time of 3 mins.and then nothing. I get that its not a scam per se, but the fact that their URL is makes it really sketchy and tricky imo. I saw online fedex offers passport services and i needed to get my photo taken anyway so i asked them what to do and they send me to the website. I didn't indicate anything about wanting a rush passport, i use my passport and ID card as photo ID since i don't drive and i just need to renew it. ![]() I am absolutely livid that fedex directed me to this site. Prefilled documents I guess? This is absolutely a scam and I recommend that everyone just do it yourself. I had to take their documents to the post office anyway. I could have printed the documents on my own and taken them to the post office by myself. This company does not offer any real services. I just spoke with someone from RushMyPassport to verify this claim, and they said that the five weeks is an estimate, not a guarantee. The man on the phone at FedEx claimed that it would be five weeks to have my passport in my hand from the time I submitted my application at the post office. I told him that the state department said there would be up to two weeks before they could start processing my passport, 4 to 6 weeks for them to process it, and then 7 to 10 business days for them to mail it home. I told him that the state department is advertising 4 to 6 weeks of processing time and not of total service time. When I spoke to a man on the phone from FedEx, I clearly articulated that I wanted to understand if the five week service they advertised was a guarantee or an estimate, because I would need my passport in less than seven weeks. They advertise a five week service that would get my passport to me in time for my trip out of the country. ![]()
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